At Finsbury Park Florist, we are dedicated to ensuring every bouquet and arrangement reaches you in perfect condition and radiates freshness. As a trusted local florist proudly serving households and businesses throughout Finsbury Park and nearby areas, your satisfaction is our top priority. Our Fresh Flowers Guarantee covers each delivery, supporting a worry-free, enjoyable flower experience for every occasion.
We package all orders with great care, but on rare occasions, flowers may sustain damage during transit. Should your flowers arrive damaged, wilted or not up to our usual standard, please contact us within 24 hours of delivery. To help us resolve your concern quickly, kindly provide clear photos of the damaged blooms and packaging. This helps us understand the issue and process your claim for a swift resolution.
Your enjoyment of fresh, beautiful flowers matters to us. We guarantee that our arrangements will remain fresh for at least five days from the time you receive them, provided they are cared for according to the included care instructions. If you notice excessive wilting or lack of freshness within this period, reach out to us immediately. Our team will assess and advise on possible solutions, always aiming for your complete satisfaction.
If your flowers are damaged on arrival or fail to meet our freshness guarantee, we offer these resolution options:
Refunds are typically processed within 2-5 working days, depending on your bank. Please retain the original order and packaging until we confirm your refund or replacement.
We value your feedback and are committed to resolving any concerns promptly. If you have a complaint regarding our service, product quality, delivery, or any aspect of your order, please contact us with details, including your order reference and nature of the complaint. Our customer care team will acknowledge your complaint within 24 hours and strive to resolve your issue within 3 working days. We treat every complaint seriously and use your feedback to continually improve our service to the Finsbury Park community.
Finsbury Park Florist is proud to be part of your neighbourhood, providing fresh flower deliveries to local homes and businesses. With our customer-first returns and refunds policy, you can shop with confidence, knowing that we’re dedicated to delighting every customer and making every occasion special with the freshest flowers in Finsbury Park.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
